Tag Archives | quantification

Existing research on newsroom metrics documents how journalists construct compatibility between discordant professional and commercial evaluation frameworks. This study examines the underexplored case where metrics validate existing practices. Drawing on interviews with 58 crime journalists in 40 U.S. newsrooms, I find that reporters whose work consistently performed well on audience metrics often defended professional evaluation criteria. Editors facilitated this defense through brokerage, absorbing commercial logics so reporters could experience their work as professionally guided. Market position structured interpretive responses: reporters could avoid metrics, override them, selectively appropriate them, or integrate them into practice. The transition from pageview to subscription regimes reshaped whether concordance was experienced as contaminating or legitimating. Even under concordance, journalists defended professional evaluation criteria.

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